All MEIBE products are dispatched from our Seoul office and will be delivered to you quick and safe. We process orders and ship them Monday through Friday excluding national holidays. Orders placed after Friday 11am KST will be shipped after the weekend.
Items are delivered via standard or express airmail service and will arrive within 6~15 business days (depending on your destination) from the day of your purchase. We provide free international delivery to selected countries for purchase exceeding USD45. Please see detailed shipping policy below:
In and unlikely case that your purchase is out of stock, we will promptly contact you and resolve the problem ASAP.
Once your order is placed, it would be packaged and shipped out within 24 hours. In most cases it will be very difficult to cancel an order or change the shipping address once the order is placed. Although we cannot ensure the change, please contact us as soon as possible with your name and order number and we will do everything we can.
If you are not entirely satisfied with your purchase, we will do everything we can do to make it right. All MEIBE products can be returned within 30 days of the original purchase of the product. We will happily refund you to your original form of payment. Contact us with your name and order number. Once we receive your purchase, we will process your refund within 10 business days.
* Refunds are provided for purchased items, not including international shipping fee.
* Items need to be returned in their original box and condition.
